The Measured Mom

Education resources for parents and teachers

Need some help?

by 59 Comments

I’m sorry you’re having trouble downloading or printing my printables.

I want to help!

I absolutely want my files to be accessible to everyone, but I do not e-mail files.  Thank you for not asking me to make an exception.

Please try all of these options before emailing me, ESPECIALLY #2. I certainly want to help you, but 99% of the time, one of these solutions does the trick – and you’ll save us both time if you work through these options.   I can’t tell you how many times people have told me they’ve tried everything, but skipped #2. It almost always works, and it’s really easy.

If you’ve tried everything here with no success, please feel free to e-mail me at anna(at)themeasuredmom(dot)com.  I’ll get back to you as soon as I can.

Common problems:

  • The file doesn’t download.
  • You get a message that says “failed – no file.”
  • You try to print, and the file prints with funny squares and text instead of how it should really look.

One of these tips usually works!

#1 Switch browsers.

My blog does the best with Google Chrome.  You can download it for free.  Internet Explorer almost never works when downloading from my blog, and I’ve had problems with Firefox as well. I do not have experience with Safari.

#2 Save the file to your computer first.  

This is very easy to do.  Just RIGHT CLICK on the word HERE (or on the image that says “To get your free printable, click HERE.”).  Then choose “save link as…”  You can change the file name and save it to your computer wherever you’ll be able to find it.  (And you can always come back to get it again if you lose it!)  Then open from your computer to print.

screen-shot-2016-10-19-at-9-34-05-am

 

#3 Make sure you have the most current version of Adobe Reader installed.  

This is the only solution when my files aren’t printing correctly, and it’s very easy (and free!) to do.

adobe reader

Just click on the above image to get Adobe Reader for your computer. After you install it, you may need to save my files to your computer first (see previous tip), then OPEN WITH ADOBE READER to print.

#4 Make sure you are starting from the blog post, NOT from the link to a pdf.

If the URL you are starting with ends with the letters “pdf” you are in the wrong place.

START WITH THIS: https://www.themeasuredmom.com/free-games-for-learning-a-e-words/

NOT THIS: https://www.themeasuredmom.com/wp-content/uploads/2015/10/FndFla-egames.pdf

You will need to scroll down to the place where you can download the file. If you don’t know where to find the post, you can search in my blog’s search bar or send me an e-mail.  Once you finally download the file, it should end with the letters “pdf.”

#5 Do you use a Mac?  Make sure that Adobe Reader is your default for opening files.

  •  If you print a reader or other booklet-type printable, be sure you’re printing front to back.

I will always tell you if you need to print a document front to back.  This option will look different depending on the type of computer you are using. If you can’t get it to print correctly using the options available on the default print screen, download to your own computer and print from there.  If you open with Adobe Reader to print, you should be able to find the correct print options.

Be sure to visit my free printables page to see all I have to offer!

Do you have any more downloading or printing tips? Please share in the comments!

© 2014 – 2016, Anna G. All rights reserved.

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Comments

  1. Hi Anna, my husband was able to download it for me! Thank you so much for making these available. My daughter is having such problems, not sure why. My first two girls never had any issues with writing. 🙁 Anyway, thank you, thank you!
    Erin

    Reply

  3. Hiyas, thanks for all the wonderful freebies! I am trying so hard to print off some of the two sided spelling books for my girls, but the print option in GOogle Chrome does not have a flip option! Any ideas?
    Thank you!
    Dawn Laird

    Reply

    • Hi Dawn!
      I know what you mean. I recommend downloading to your own computer, then opening from there to print using your own printer’s dialogue box. Does that make sense?

      Reply

      • Let me try! I’m also having trouble getting things to print in grayscale (like for the dotted lines) working on that as well! LOL

        I think it worked (I also downloaded new drivers etc this is a new laptop) 😉

        thanks so much! I will bug you some more if I can’t get the dots to work 😉

        Reply

        • If you mean the dotted lines on my level 2 and 3 handwriting pages, they will NOT print if you open from the site and just print. It’s very weird, but I have the same problem. However, I’ve always gotten them to print if I download to my computer and open from there. A weird mystery I wish I could solve!

          Reply

  4. You and your website are fabulous!!! Thank you for all you have done to inspire and assist us in giving our littles their very best start/chance in their education! I will be a forever fan of yours.

    Reply

    • Thank you so much for your very kind words, Suzette! I really love what I do here and am so thankful for readers like you who can use some of my ideas. 🙂

      Reply

  5. Hi Anna,
    Your resources are great! I am having a little trouble downloading and saving. It is asking for a password to save the document (I will colour print at school tomorrow).
    Thanks, Brooke

    Reply

    • Hi Brooke, That definitely shouldn’t happen. Are you sure you’re clicking on the right thing and not an ad? Always make sure you click on the word HERE when downloading. If you have problems when doing this, would you send me a link to the post and I’ll check it out? Thanks!

      Reply

      • I think it might be because I’m using a mac. I press ‘here’ and then open the document on preview but then when I try to save that document it asks for a password. Weird.

        Reply

  6. I’m having an issue with the free picture card sets not downloading, saying “Failed – No file”.

    Is this something you can help with?

    Thank you!

    Reply

  8. Thank you very much for sharing your experience ! I am Latvian and good luck to you always , all over what you are doing !

    Reply

  11. Hello Anna,

    I am having difficulties with the “Upper and Lower Case” letter pages….. I am looking right at them, but i don’t know how to download them so that i can print them??

    Can you please help me with this so i will know how to do it for future reference too please!!!

    Thank you!!!

    Reply

  12. Hello! I am using Chrome and Adobe on my Android phone. I do keep getting a msg that I need to save to my device, but I have no idea how to do that on my phone (no “right click”). I’ve been using your stuff for years, and I recommend you to all mamas! It seems this has only been an issue for about the last year. Very strange. My laptop takes forever to do anything. Life is just quicker and easier (on most sites) from my phone. Any help is appreciated.

    Reply

    • As someone who has a hard time remembering to keep my phone charged, I had to ask some other bloggers for help on this one. One said that if you click and hold your finger on the link on a phone it will give you the option to download. Another said that she always tells her readers that it’s best to access printables from a computer – but I know that’s not what you want to hear!

      Another friend said this: “There are many apps that she can use on the google play store. Apps to view PDF, zipped files, etc from any android device. iTunes offers for iPhone and iPad. They can download from the built in browser (I believe on android they are stored in “files” on their phone), but many just store to synced Dropbox or Cloud files. Adobe has a mobile reader for PDF files, too. If the browser download doesn’t work as well as she likes, I believe Opera mobile has a built in downloader also.”

      I hope one of these tips helps! Let me know if you’re still having trouble.

      Reply

      • I have never had success downloading from TOM on my phone, though I have no issues with This Reading Mama. I have to use my computer to download from this site.

        Reply

          • I’m sorry I can’t solve this for you. One thing I do differently from This Reading Mama is that I have my host prevent hotlinking. That means that people can’t just link to the pdf file to give it to others. I had SO many people doing that, which is against my terms of use and a form of theft because it robs my site of traffic (which is how I earn an income). Finally I had to disable hotlinking. I really don’t know if that’s causing your issue, but it’s possible.

            Reply

  13. I am having trouble printing the number sheets.
    I was able to get a few of them yesterday with no problem
    Could you please send them to me
    thanks
    Cyndi

    Reply

  14. You have great things on your blog and I’d love to use them. However, no matter what I try, I get a message; Can’t open PDF file. I use pdf’s from other blogs all the time. I’ve tried all your suggestions, but to no avail. Please help!

    Reply

  16. First of all, THANK YOU for these resources; I am a preschool & pre-K teacher and my students love these printables! I’ve also shared these with their parents & they’re a fan as well. =) What template do you use to create the cards? I would love to use it to create clip cards for my students (I also teach Yoruba to 7-10 year olds & I think they would find this helpful).

    Reply

    • Hi, Omolara! I’m so glad you can use my resources. 🙂 I create my own templates for my printables (which I don’t share for copyright reasons). It’s very simple to do – just create boxes and tables within Microsoft Power Point or Publisher.

      Reply

  17. I was on the measured mom website and brought reading the alphabet. How do I get it.
    I did not see it download anywhere.

    Reply

  18. Anna,

    I printed the Race to the Pond CVC game boards but when they printed all the letters were squished together. Help.

    Thanks,
    Michelle

    Reply

  19. Hi,

    I love your resources and I am able to download them. However, I am unable to print them off my school printer. It tells me that they require a PDF password. Is there anyway I can print them off?

    Reply

    • I don’t know why that would be, Lyn, as you only need a password to edit the files. I would ask the tech person at your school.

      Do make sure that you’re downloading the files to your computer, then opening from there to print. Maybe if you open with Adobe Reader it will let you do it. I’m really unsure what the issue is, though – sorry!

      Reply

  21. I love your website, however I am having trouble downloading the froot loop words worksheet and the 4 in a row games for oo words. I have tried using Chrome, saving to my computer, have the most current version of Adobe, and am coming from your site to download it. I have tried for the last couple of days and have had no luck. Do you have any suggestions? I would really love to use these in my classroom.

    Thanks!

    Reply

    • Hi Robin! What happens when you RIGHT click, choose save link as, and save to your computer? If you can help me understand what’s happening when you do that, that would be helpful.

      Reply

      • It saves a link wherever I save it but when I try to open it, it says it cannot be done and to pick a program to allow me to open it but will not open at all.

        Reply

  22. Hi, thanks for the material. I’ve saved the PDF in computer and used kind of setting to print but it doesn’t print as seem on the PDF. The print out always have 1.5 inches blank space before the words. I don’t know why..

    Reply

  23. Anna, I’m really enjoy your page, it is extremely work for me and my students.
    You are doing a wonderful job, and all your free print are great. Thank you

    Reply

  24. good morning

    Ive been trying to print the ABC flip book from my mac my PC and my iPhone and all is asking for a password to print

    can you help me .. i can really use this are printable for my son

    thank you

    Reply

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